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FAQs

setrd (1)
faq

What are your prices?

Our pricing is tailored to your specific needs because we focus on providing the most suitable solution for each client. We understand that cost control is crucial for your brand's growth, so we offer competitive pricing without compromising on quality, helping you gain a market edge.

By choosing us, you not only get cost-effective products but also benefit from our industry expertise and full support to grow your brand faster and stronger. Contact us to discuss your requirements, and we’ll provide you with the best quote and service plan.

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How about the quality of the products ?

We produce every product with good quality materials and fully test three times before shippment.What is more, our quality are approved by CE RoHS SGS UKCA & FCC, IOS9001, BSCI.

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Do you have a minimum order quantity?

Our minimum order quantity (MOQ) is set based on different products and customization needs, ensuring that you can receive high-quality products in the most cost-effective way. We understand that in the early stages of your business or during market testing, large orders may not be necessary. Therefore, we offer flexible order quantities to align with your business goals and market plans, supporting your brand's growth to the fullest.

Our aim is to help you balance cost and demand, ensuring your brand progresses smoothly at any stage. Feel free to contact us to discuss your specific needs, and we will provide the best order recommendations and support plan.

faq

Do you offer OEM service, like make our own package and logo printing?

Yes, we offer custom packaging and logo customization services to help your brand stand out in the market. We understand that unique packaging and branding not only enhance product recognition but also build customer trust and loyalty.

With our customization services, you can ensure that every detail of your product aligns with your brand image, boosting your market competitiveness. We provide flexible design solutions tailored to your needs to help your brand succeed. Feel free to contact us to discuss customization options and add more value to your products!

faq

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance;Insurance;Origin, and other export documents where required.

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What is the average lead time?

For samples, the lead time is about 7 days.For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale.In all cases we will try to accommodate your needs.In most cases we are able to do so.

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What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:

30% deposit in advance, 70% balance against the copy of B/L.

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Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging.We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items.Specialist packaging and non-standard packing requirements may incur an additional charge.

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How about the shipping fees?

The shipping cost depends on the way you choose to get the goods.Express is normally the most quickest but also most expensive way.By seafreight is the best solution for big amounts.Exactly freight rates we can only give you if we know the details of amount, weight and way.Please contact us for further information.

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How do you ship the goods and how long does it take arrive?

We usually ship by DHL(3-5days), UPS(4-6days), Fedex(4-6days), TNT(4-6days), Air(7-10days), or by sea(25-30days)at your request.


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